Reliable Dispatch Support for UK Taxi Operators
We handle bookings, driver coordination, and peak-hour cover on your behalf working directly inside your dispatch platform so your operation keeps moving.
24/7
Active Bookings
94%
Dispatch Rate
1.8m
Avg Response
Manchester Piccadilly → Airport T2 (LIVE)
Driver: D-0041 · iCabbi · Zone 3
Leeds City Centre → Headingley (ROUTING)
Driver: D-0089 · Autocab · Zone 1
Birmingham New Street → Solihull (PENDING)
Driver: D-0122 · Cordic · Zone 2
24/7
Dispatch Coverage
12+
98%
Call Answer Rate
3 Platforms
Native Integration
PLATFORM EXPERTISE
We Work in Your Platform
Our team is trained on the platforms UK operators already use so there’s no disruption to your existing setup.
iCabbi
Our team works confidently across iCabbi's dispatch console handling booking allocation, driver queuing, zone management, and real-time job coordination.
Autocab
We have solid experience working within Autocab's dispatch environment from automated job allocation to manual workflows without disrupting your existing setup.
Cordic
We're familiar with Cordic's hybrid dispatch environment and can balance automated routing with manual decisions to support consistent booking completion.
WHY VORTEX & CO.
Part of Your Team, Not Just a Supplier
We work as an extension of your operation taking the time to understand how your business runs before we pick up a single call.
OPERATIONAL COVERAGE
Mon–Sun
24-Hour Shifts
Bank Holidays
Event Surges
Airport Runs
UK Taxi Industry Fluency
We have a working understanding of UK private hire licensing norms, zone structures, and the practical pressures operators deal with on a daily basis.
UK Taxi Industry Fluency
Our dispatch team is trained on your chosen platform before they start. They work within your existing setup so handover is straightforward.
Flexible Coverage
Whether you need part-time support or full 24/7 cover, we can adjust capacity as your business needs change without long-term lock-ins.
Consistent
Peak hours and event nights are when things go wrong. We maintain the same standards during your busiest shifts as we do during quieter ones.
Clear Communication
Regular handover notes and shift reports keep you informed without having to chase us. You always know what happened and what’s pending.
Accountable
We follow agreed SOPs and flag issues promptly. You set the standards; we work to them consistently.
DISPATCH WORKFLOW
How We Handle a Booking
01
02
03
04
05
Booking Received
Dispatch Routed
Driver Coordinated
Status Monitored
Completion Confirmed
GET IN TOUCH
Let's Talk About Your Dispatch Cover
Whether you need a few extra hours of support or full 24/7 cover, we’re happy to have a straightforward conversation about what would work for your operation.